Human Relations: happiness in the workplace isn't pointless

Human Relations became a factor in the workplace after the industrial revolution had largely turned the workplace into an inhuman facility. Connection, work, satisfaction, and happiness were not factors that company owners really cared about. Social and psychological factors are key factors in work satisfaction and productivity levels. Compared to the Industrial revolution, today we have a different model of workplace that bears some similarities to the Industrial Model but ultimately makes an effort to make their workers feel cared about and human. 

My Mom works at IKEA. This is a huge chain business, but it does have some aspects of Human Relations that work well. They announce staff birthdays on a loudspeaker during break, give out great benefits and try to build a community. People 'incharge' listen to the concerns of the staff. When my mom had to work weekends and was feeling really unhappy because she missed her family, IKEA listened and didn't give her any more weekend shifts. They told her that they wanted her to be happy at IKEA. Listening to my Mom and caring about her happiness had an impact on her choice to stay with IKEA, and her overall job satisfaction. IKEA is far from a perfect business, however, my Mom's experience has been a positive one, and is a good example of how the existence of Human relations benefits both the worker and the employer. 


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